Behind the doors of the Alexander Burn Center located within Hillcrest Medical Center, a dedicated and specialized group of doctors, nurses, therapists and staff witness patients making remarkable progress in some of the minutest measurements. The instantaneous moment that changed patients’ lives forever meets the place and the people who work tirelessly to heal and restore burn survivors. The care and commitment required to move the mountains on a patient’s journey home creates a community bond unlike any other place in the hospital.

The interactions with those you meet during life-changing events have the power to shape your entire perspective. You remember the tone of their voice, their words and their actions. You remember how they made you feel. In health care, every encounter with every patient matters. It is not only how we deliver medical care, but how we truly care for people – our patients – like Larry Hester.

When Asnul Bahar decided last year he should have a primary care physician, he never would imagine the diagnosis he would be given after an annual checkup. “I did not have a doctor and did not go for checkups, but decided I needed to last November,” says Asnul. “I went to Utica Park Clinic physician, Dr. Michael Gebetsberger, for a checkup and had several tests done.” A month later, Asnul heard back from Dr. Gebetsberger regarding his lab results.