April 2023

Patient Experience Week spotlight: Vickie Barrett

During Patient Experience Week (April 23-29), we’re spotlighting patient experience coordinator Vickie Barrett. Barrett started at Hillcrest in 2013, working as a senior care coordinator before her role evolved to focus on patient experience. Her work takes her all over the hospital, helping connect patients and families to services and providers throughout the Hillcrest HealthCare System. Barrett said her focus is, “facilitating clear and compassionate communication.”