Blog

Charlsie Hummel, 63 enjoys nothing more than enjoying time with her family and her horses in Bristow, OK. She lives an active lifestyle - always on the go and always lending a hand to those in need. When knee pain stopped Charlsie's 50-year riding career in its tracks, she knew she had to do something. Her doctor referred her to Oklahoma Spine and Orthopedic Institute at Hillcrest, where she talked to Dr. Yogesh Mittal about a new procedure available to help her knee pain and get her riding again.

Any time of the day or night, they are there - answering questions, getting people where they need to go and dispatching rapid response teams. PBX operators at Hillcrest truly keep the hospital going every time the phone rings. Today we are going behind the scenes to take a look into the daily operations of the PBX department as we recognize their dedication and work this National Telecommunicators' Week. 

At Hillcrest, changing lives is not limited to our patients and healthcare providers. Our more than 525 volunteers are also changing lives: changing the spirits of a patient, the day of an employee and the life of a hospital - all by simply being there. With every smile, every conversation they begin, directions they give, paperwork they file, baby booties they knit, patient they transport, flower arrangement they design, and mail they deliver—our volunteers are leaving a unique imprint upon the life of our hospitals and the lives of the people they encounter.