Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is
918-574-0920.

Common Questions

Where is the Admissions Office located?

The Admissions Office can be found by entering the main Hillcrest Hospital entrance, then turning right (south) at the Information Desk.

How do I contact a Hillcrest patient?

If you need to contact a patient of Hillcrest, please dial 57, then the four digit room number. For example, if a patient is staying in room 1234, you would dial 918-579-1234 to reach his or her room directly. If you do not know the patient room number, please call 918-579-1000.

What are the patient visitation hours for Hillcrest patients?
Hillcrest Children’s Medical Center8am to 9pm
Hillcrest Medical Center5am to 9pm
Peggy V. Helmerich Women’s Health Center10am to 9pm
Kaiser Rehabilitation Center8am to 9pm
Oklahoma Heart Institute
2H- CIUOpen Visitation
3H- CVICUOpen except 6:30am-8:00am and 6:30pm-8:00pm
(Only 2 visitors at a time, minimum 14 years of age)
4HOpen Visitation
5H5am-9pm
When is the Gift shop open?

The Gift Shop is located by the Information Desk of Hillcrest Medical Center and is open Monday through Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 5:00 p.m.; and Sunday noon to 5:00 p.m.

How do I contact the Emergency Department?

Please call 918-579-6150 to speak with the Emergency Department.

Where can I park on the Hospital campus?

All parking is free and well marked. Valet parking is provided free of charge seven days a week at the main entrance of Oklahoma Heart Institute. Visitor parking is in the 6-story garage located at the corner of 11th and Utica. Surface lot parking is available west of Oklahoma Heart Institute at Troost Avenue and 12th Street. Entrances to the parking garage are off of Utica and off of 11th Street. The parking facility serves: Hillcrest Medical Center, Helmerich Women's Center, Chapman Breast Center, Kaiser Rehabilitation Center, Specialty Hospital and Hillcrest Outpatient Services. Valet parking is also available at the front entrance of HMC, from 9 a.m. to 9 p.m. daily.

I was born at Hillcrest Medical Center. How do I obtain a copy of my birth certificate?

For those born at Hillcrest Medical Center, birth records are kept at Oklahoma State Department of Health, Vital Records Service.