Hillcrest COVID-19 Call Center
Hillcrest HealthCare System has an established COVID-19 Call Center. Operators are available Monday - Friday, from 8 a.m. to 5 p.m. to answer patient questions, provide support and connect them to a provider. The Call Center line is 918-574-0920.

Common Questions

Common Questions Hillcrest Medical Center
Common Questions
The Admissions Office can be found by entering the main Hillcrest Hospital entrance, then turning right (south) at the Information Desk.
If you need to contact a patient of Hillcrest, please dial 57, then the four digit room number. For example, if a patient is staying in room 1234, you would dial 918-579-1234 to reach his or her room directly. If you do not know the patient room number, please call 918-579-1000.
Hillcrest Children’s Medical Center
8am to 9pm
Hillcrest Medical Center
5am to 9pm
Peggy V. Helmerich Women’s Health Center
10am to 9pm
Kaiser Rehabilitation Center
8am to 9pm
Oklahoma Heart Institute
Open Visitation
Open except 6:30am-8:00am and 6:30pm-8:00pm
(Only 2 visitors at a time, minimum 14 years of age)
Open Visitation
The Gift Shop is located by the Information Desk of Hillcrest Medical Center and is open Monday through Friday, 9:00 a.m. to 6:00 p.m.; Saturday, 9:00 a.m. to 5:00 p.m.; and Sunday noon to 5:00 p.m.
Please call 918-579-6150 to speak with the Emergency Department.
All parking is free and well marked. Valet parking is provided free of charge seven days a week at the main entrance of Oklahoma Heart Institute. Visitor parking is in the 6-story garage located at the corner of 11th and Utica. Surface lot parking is available west of Oklahoma Heart Institute at Troost Avenue and 12th Street. Entrances to the parking garage are off of Utica and off of 11th Street. The parking facility serves: Hillcrest Medical Center, Helmerich Women's Center, Chapman Breast Center, Kaiser Rehabilitation Center, Specialty Hospital and Hillcrest Outpatient Services. Valet parking is also available at the front entrance of HMC, from 9 a.m. to 9 p.m. daily.
For those born at Hillcrest Medical Center, birth records are kept at Oklahoma State Department of Health, Vital Records Service.